Get Peace Of Mind
With Boiler Care+
Get Peace Of Mind
With Boiler Care+
Care Plans
Prices From £7.50 Per Month
THIS IS NOT AN INSURANCE PLAN. ITS A CARE PLAN, NEVER FORGET A SERVICE AGAIN !!
Protect your heating. Save money. Get priority service, all year round. Choose from three flexible plans designed for Sanderstead, South Croydon and surrounding areas homeowners & landlords.
THIS IS NOT AN INSURANCE PLAN. ITS A CARE PLAN, NEVER FORGET A SERVICE AGAIN !!
Enjoy peace of mind knowing thProtect your heating. Save money. Get priority service, all year round. Choose from three flexible plans designed for Sanderstead, South Croydon and surrounding areas homeowners & landlords.at your home is well-maintained and protected with our comprehensive services.
Essentials Plan
- Annual boiler service (standard – required for warranty)
- Phone support and reminders
- 25% OFF Call-out & diagnostic: £33.75 next day / £67.50 same day
- Full labour & material rates apply
Comfort Plan
- Annual boiler service (standard – £120 value)
- 50% OFF call-out fees (£22.50 next day / £45 same day)
- Priority next-day call-out access 48hrs
- 15% OFF labour boiler repairs
- Phone support & reminders
- Materials charged at full rate
- Add unvented cylinder service for £65
Ultimate Plan
- Annual boiler service (standard per manufacturer)
- Full strip-down service every 5 years or when required (included)
- Annual unvented cylinder service (worth £65)
- 2 free call-outs per year (then 50% OFF)
- 24hr call-out priority
- 25% OFF labour boiler & cylinder repairs
- 10% OFF materials boiler & cylinders
- Guaranteed next working day response on public holidays
- Phone support and free system checks on servicing intervals
Add a magnetic clean on any service plan for an extra £15+ VAT, spread this over your Boiler Care+ you choose.
An additional £2 will be added to boilers that are more than 7 years old.
Here's why cleaning is crucial:
Efficiency:
- Sludge and debris reduce the efficiency of your heating system, causing it to work harder and potentially leading to higher energy bills.
Lifespan:
- A buildup of sludge can damage your boiler, radiators, and other components, potentially shortening their lifespan and necessitating expensive replacements.
Reduced Risk of Breakdowns:
- By removing contaminants, the filter helps prevent blockages and damage to your boiler and other system components, reducing the risk of breakdowns.
Improved Inhibitor Effectiveness:
- Magnetic filters work with inhibitor chemicals to prevent corrosion and sludge. Cleaning the filter ensures the inhibitor can work effectively by removing any particles that form.
Service Plan Terms & Conditions
A one-time non-refundable setup fee of £45 will be charged at the initial setup of your service plan. After 12 months, and for each year thereafter, a £10 annual administration fee will be applied for renewal of the contract. You may choose a 1-year, 3-year, or 5-year Boiler Care+ plan. By selecting a multi-year plan, your price will be fixed for the duration of the agreement, and any future price increases will not affect you during this period.
Whats Included
- Annual boiler service in line with manufacturer recommendations
- Call-out and diagnostic attendance (discounts or included per plan)
- Discounts on labour and materials for repairs, Selected plans.
- Priority scheduling
- Annual unvented cylinder servicing (Ultimate Plan only)
- Phone support and servicing reminders
- Compliance with Gas Safe regulations
- One annual visit per included service
Whats NOT Included
- Full boiler replacement or major upgrades
- Powerflushing or chemical cleaning
- Gas safety certificates (available separately)
- Radiator balancing or non-boiler plumbing
- Repairs caused by third-party damage or misuse
- Insurance or guarantees — this is not an insurance product
- Replacement of system-wide external components like tanks, pumps, or controls (parts may be discounted).
Call-Outs & Repairs
- Standard: £90 (same day), £45 (next working day), includes diagnostic
- Labour: Gas work: £168 first hour, £101 thereafter
- Plumbing: £108 first hour, £78 thereafter
- Discounts apply based on your plan.
- Parts always charged unless specified otherwise.
Payment & Cancellation
- Payment & CancellationPayment can be made annually or monthly via Direct Debit or invoice. No refunds will be issued once the first service has been completed. 30 days’ notice is required for cancellation. If cancelling mid-term and no service has been completed, a partial refund may be issued:
- Up to 50% of the plan value if cancelled early in the term.
- Refund amount will reduce proportionally the further into the term you are.
Example: Cancelling after 10 months with no service completed = up to 10% refundThe £45 initial setup fee is non-refundable. We do not refund any payments made during your service term if coverage has already been provided. Plan benefits are void if payment lapses or is cancelled mid-term. We reserve the right to cancel the plan for non-payment or misuse, in which case no refund will be given.
- Frequently asked questions
Gas Plumbing Solutions, Service Plan+ FAQs
Clear, Simple, and Transparent.
Our plans are designed to keep your boiler reliable, protect against big repair costs, and give you peace of mind all year round.
No, it’s a service and maintenance plan. It gives priority access, discounts, and annual servicing, but it’s not insurance or warranty-backed.
No, manufacturers recommend a standard boiler service every year, and a full strip-down only every 4-5 years. We follow these guidelines. A full service is included every 5 years in the Ultimate Plan.
In the Ultimate Plan, yes, you get 2 free call-outs per year. Others receive discounts depending on plan tier.
No, but you receive discounts on parts with Comfort and Ultimate Plans.
Yes, with 30 days’ notice. Refunds aren’t available once your first service has been delivered.
- External controls, pumps, valves, tanks, and pipework leaks are not included.
- Boiler and hot water cylinder internals are covered for discounts.
- Comfort Plan = 50% off call-outs
- Ultimate Plan = 2 call-outs included each year, then 50% off after that
- Call-out covers attendance and diagnosis. Labour is always chargeable.
- If parts are needed and we return on another day, this counts as a separate call-out.
- Labour is always charged once work begins, even if the call-out is free.
- Rates:
- Gas: £168 first hour / £101 per hour after
- Plumbing: £108 first hour / £78 per hour after
- Minimum charge = 1 hour.
- Parts are always chargeable unless specifically included (e.g., seals/electrodes during a full strip-down service).
- Discounts on Ultimate Plan: 25% off labour + 10% off boiler/cylinder internal parts.
- External components (pumps, valves, controls, pipework) are excluded.
- Every year: full manufacturer-required checks, combustion analysis, burner clean, condensate trap clean, safety and performance tests.
- Every 5 years (Ultimate only): full strip-down service including burner removal, heat exchanger deep clean, new burner seal & electrodes, expansion vessel test, and full system performance check.
- We remind you when your service is due.
- Services are scheduled 1–2 months in advance.
- Boilers over 7 years old: add £2/month.
- Admin fee: £10 per year per contract (not per appliance).
- Plan price and discounts are fixed for the duration of your agreement.
- If cancelled after the annual service, no refund is given.
- If cancelled before the service, we may issue a partial refund depending on usage.
- 30 days’ notice required.
- Ultimate Plan includes 2 call-outs a year, and for new early members, we’re including an extra call-out in Year 1 for extra peace of mind first 30 applicants .
- If you upgrade your boiler with us in the future, your plan will **transfer free of charge, with no new joining fee.
What our clients say
Proudly serving Croydon and London for the past 23 years, putting you in the right direction for all you boiler and heating issues.
Why Choose us ?
Fully Qualified And Vetted
Being Gas Safe Registered and also Which Trusted Trader, our boiler installations under go rigorous assessments to meet the highest standards
Genuine Local Company
Unlike some businesses trading in the area who are just call centres, we have been serving the local area for over 30 years
Finance available from 1 - 5 years at 0% APR. A new boiler or heating system is a big investment, thats why our 0% finance option makes it easier
Customer Satisfaction Guarantee
We believe in the lost art of customer service. Bringing together a commitment to transparent pricing, a dedication to customer satisfaction
Same Day Priority Service
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